Shipping Policy
No doubt you're excited to receive your order as soon as possible!
Here are some SHIPPING facts:
DOMESTIC SHIPPING:
- FREE PRIORITY SHIPPING is automatically applied to all Domestic
Orders which are over $100.00!
- We process online orders within 1-2 business days (excluding weekends & holidays) and ship them as soon as possible assuming items are IN-STOCK. We ship all orders via USPS Priority or Express Mail (customer has the choice of shipping service they wish to have at checkout).
- Priority shipping can be expected to be received within 2-3 days from the time you receive your email that your order has been shipped (not from when the order has been placed). Please note USPS may encounter delays due to holidays, bad weather, and/or other unforeseen circumstances.
- As soon as your order has been processed and shipped, you will receive an email containing your tracking number. Please allow 24 hours for USPS to update their website with your tracking information.
- PRIORITY EXPRESS SHIPPING orders will be processed for shipping on the same day assuming the order is placed BEFORE 12PM Eastern Time on that same day. Orders requiring PRIORITY EXPRESS SHIPPING which are received AFTER 12PM Eastern Time will be shipped out next business day. Please note some zip codes
are not eligible for NEXT DAY SHIPPING and such orders will be received on the 2nd day. We will notify you in this case.
- When there is a valid proof of delivery, we are not responsible for
packages in the event that you are not home or are out of town. If your
tracking information states that your package was DELIVERED to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported directly as a claim to USPS.
INTERNATIONAL SHIPPING:
- We currently DO NOT ship internationally (we apologize and hope to
ship to other countries soon.)
- We understand that sometimes that special "outfit" or "pair of shoes" is needed immediately! If this is the case, kindly TEXT/CALL our shipping department at (407) 491-8147 as soon as your ONLINE order has been placed and we will make every effort to have your order ready and arrange for pick up that same day. We strongly
suggest you also leave us a comment at checkout that you wish to "EXPRESS PICKUP”